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Frequently Asked Questions

We offer a made-to-order service where your product can be personalized in every detail: skin selection, metal finishing and interior trims.

The time needed for custom pieces vary greatly depending on skin selection and its availability. After details of your product have been finalized and order has been placed, expect a 4-12 week window for delivery.

There is no return for customized or “Made to order”  

Ready made goods have a 14 days limited return policy. Please visit customer service page for details. 


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